legal entities
Customer Security and Anti-Fraud Protection
The prevalence of online fraud and identity theft poses serious risks.
We know that factorchain customers need to be able to access their accounts safely and securely online from a variety of devices while at home, the office, or on the go. factorchain uses secure technologies and other internal measures to ensure that every time you access your account, you can do so with confidence. Here are just a few ways in which we work to keep your account secure.
Account and Trade Monitoring
We leverage sophisticated tools and employ highly trained anti-fraud and anti-money-laundering specialists to
continuously monitor our systems and customer accounts, aid in the detection of suspicious activities and ensure that we
are able to respond quickly.
Customer Alerts
We will notify you whenever significant changes are made to your customer profile or your accounts, such as changes to
your login credentials, contact information, account settings, and more.
Strict Privacy Policies
factorchain Group, Inc. and its subsidiary companies are committed to protecting the confidentiality and security of
information we collect about you. We will not share non-public information about you with third parties outside of our
securities affiliate’s clearing firm(s) without your consent, or as is required to perform routine business operations,
such as processing transactions, account maintenance, legal investigations, and credit bureau reporting. To learn more
about how factorchain protects your privacy, please read our Privacy Policy.
Encrypted Communications
Our secure websites and applications use a 256-bit data encryption (TLS/SSL) to protect your accounts while you access
and manage them online.